You’re not entirely satisfied with your order and want to get a refund? We can refund your order as long as the products haven’t been worn/tried on and your order was received less than 30 days ago. Please make sure to consult the size chart before placing your order. Please make sure to consult our size chart before placing an order.
Get in touch with us at rachel@fromrachel.com and let us know your :
- Order number
- Style(s) to refund and why you want a refund
You’ll receive a confirmation email from the team with the procedure to follow. Returns must be made via express shipping and a $7 fee will be deducted from your refund to cover the shipping fees. We won’t refund the initial shipping fees. All refunds will be made in the original payment method.
There’s a 5 to 10 business days delay for the transaction to appear on your bank statement.